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New Zealand’s COVID-19 Health and Community Care Strategy

Associated Courses

  • New Zealand’s COVID-19 Health and Community Care Strategy

Gain insights on New Zealand in the launch edition of the Ageing Asia Webinar Series – Global implications of COVID-19 on the eldercare sector in Asia Pacific.


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New Zealand’s COVID-19 Health and Community Care Strategy

COVID-19 has set unprecedented implications on the socio and economic aspects across sectors and markets, and especially on the eldercare sector. Some of the highlights of this webinar includes a showcase of New Zealand’s COVID-19 health and community care strategy by an eldercare operator. In addition, participants will also hear about activities to reduce social isolation and loneliness for seniors by community leaders, as well as how the sector is leveraging online approaches for aged care training.

Globally, New Zealand is recognized as one of the frontrunners in COVID-19 management led by their Prime Minister Jacinda Ardern. Her fast and timely execution of a nationwide lockdown since 25 March to flatten the COVID-19 curve has paid early returns. According to New Zealand’s Ministry of Health, total reported cases as of 22 April was 1,113, with almost the same number of people recovered and 14 deaths. As soon as WHO declared COVID-19 a pandemic, New Zealand issued one of the strictest and earliest lockdown and isolation measures globally. Today, they will also be one of the earliest countries to ease their lock down measures.

A leading eldercare operator will present in this webinar on New Zealand’s COVID-19 health and community care strategy. He will be sharing insights on:

  • Elderly in New Zealand: What is life like for elders in the community today?
  • What are the precautions for staff and visitors in New Zealand’s nursing homes?
  • How to prevent cluster infections in nursing homes and in the community?
  • Special management and prevention strategies from New Zealand

The webinar will conclude with an interactive Q&A with all the presenters.


Mr Neville Cook, Executive Director, Life Care Residences, New Zealand

Neville represents the continuation of the Cook Family aged care legacy having worked in retirement communities throughout his life.

Neville has over 14 years property development and property investment experience with a primary focus in the healthcare industry. He also worked in hotel development and hospitality.

Neville lived and worked in the UK from 2014 – 2017 where he successfully delivered LCRUK flagship Battersea Place, he continues to travel to the UK on a quarterly basis as a Director and Shareholder of LCR UK.

Neville has a Bachelor of Property from Auckland University, he is an old boy of Kings College, Kings School and attended Setagaya Gakuen in Tokyo

Mr John Collyns, Executive Director, Retirement Villages Association (NZ) Inc (RVA), New Zealand

John Collyns was appointed Executive Director of the Retirement Villages Association (NZ) Inc (RVA) in October 2007.  

The RVA represents the interests of retirement village owners, developers and managers around New Zealand. John is responsible for setting the Association’s strategy and policy direction, as well as developing relationships with members, key stakeholders, central and local government agencies, and the media. Key stakeholders include the Ministry for Business, Innovation and Employment, the Retirement Commissioner, the Financial Markets Authority, the Office for Senior Citizens, District Health Boards, Business NZ, statutory supervisors, and consumer advocacy groups such as Age Concern and Grey Power, amongst others. 

Prior to this appointment John was the Executive Director of the Bus and Coach Association (NZ) Incorporated, a position he had held since September 1994. 

John was a founding director of the Road Transport and Logistics Industry Training Organisation and he is a Fellow of the Australasian Society of Association Executives. 

He has a BA from Victoria University in Wellington.

Ms Janice Chia, Founder & Managing Director, Ageing Asia Pte Ltd, Singapore

Influenced by the changing needs of her elders, Janice was inspired to start Ageing Asia to drive and nurture opportunities and the development of innovation and solutions that address the evolving needs of the rising ageing population in the region. Having accumulated a vast experience from visiting over 300 residential and aged care homes from over 15 countries since starting her practice in 2009, Janice has been actively involved in consulting organisations seeking global best practices in housing, health and care models that can be translated for the Asian market. She has also been quoted regularly in the media, such as the BBC, on Asia Pacific business trends in ageing. Janice has also launched several industry initiatives, including, ASPIRE55 Singapore – Asia’s first virtual retirement village, a wellbeing community that offers a combination of social, health and care services, but enables members to continue living in their existing homes.

Ageing Asia

Ageing Asia is an Ageing Market Consultancy Social Enterprise with the mission to change the way we age in Asia Pacific. We facilitate collaborations and strategic partnerships between CEO-level business, government and community leaders to access Asia Pacific’s US$3.3 trillion silver industry through a combination of in-depth industry research and networking with key decision makers in the business of ageing.

We also provide consulting to organisations seeking global best practices in housing, health and care models that can be translated for the Asian market place. Each event organised by Ageing Asia allocates at least 10% of the revenue to sponsor participants in not-for-profit sectors with free tickets and discounted rates to the events. Our charity initiative is the Art for Seniors Project that we developed to promote intergenerational bonding and interaction, and to brighten nursing homes through art.

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